Introduction
This document describes a way to fix jams and paper-feed errors
Clearing a paper jam
Paper jams may be real or false. The unit may report a paper jam once there's not any crowded paper. the answer to a true paper jam or a false paper jam is that the same.
- shut down the power unit product and switch it around therefore the back of the unit faces you.
- Disconnect the ability wire from the rear of the all-in-one. the ability wire should be disconnected to permit the device rollers to show freely.
- find the rear entrance and so open it by turning the dial counter-clockwise and so propulsion the door toward you.
Call US - 1-844-860-8895 HP- customer- Support* examine the pressure rollers on the rear entrance and verify that they're clean and switch freely. Clean the rollers if required with a soft towel gently moistened with water. If the rollers don't flip freely, replace the rear entrance.
Click a way to get on this page to order replacement elements.
Call US - 1-844-860-8895 HP- customer- Support
*From the rear entrance gap, take away the crowded paper. If a number of the crowded paper can not be faraway from the rear access gap, fastidiously take away it from the front of the unit.
*take away the remaining paper from the paper provide receptacle. Discard any paper that's broken or crumpled and so re-stack and reload the paper into the paper provide receptacle.
install the rear entrance.
*Reconnect the ability wire to the unit and switch the unit on.
Paper Jams Still Occur Contact Immediately at Toll Free Number for Hp Printer @ 1-844-860-8895
If the matter continues, check the following:
- Disconnect the ability wire from the all-in-one and take away all paper from it.
- Open the rear entrance and clean the device rollers with a soft clean artifact gently moistened with water. install the rear entrance once finished. Verify that the rear entrance is absolutely fast. The paper can skew if it's not absolutely fast.
- Open the print cartridge entrance.
- Look into the front of the all-in-one. There square measure four little metal pressure rollers that ride on the most feed roller. Verify that there's no paper detritus or labels stuck on these rollers. fastidiously take away any detritus employing a hand tool or similar tool.
If you facing any downside decision power unit Support so call Hp Customer Support
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